Voicemail
Voicemail with SecondRing
Voicemail with SecondRing makes sure your business is always available, even when your team cannot answer. Instead of callers hearing a generic network message or reaching a dead line, they hear a professional greeting in your own words and can leave a message for the right person or team.
You decide how long your phone should ring before voicemail answers. Voicemail can also support your after-hours and call-routing setup, helping you capture enquiries when your office is closed, your lines are busy or nobody answers in time.
Voicemail delivered directly to your email
With voicemail-to-email, every message is sent directly to your chosen email address as an audio attachment. The caller’s telephone number is included in the email and recording filename, making it easier to identify the caller and respond quickly.
There is no need to dial an access number, remember a PIN or regularly check a separate voicemail inbox.
Automatic voicemail transcription
Every voicemail also includes an automatic written transcription. You can quickly read the message from your mobile or computer when listening to audio is inconvenient.
The original audio recording is included with the email, so you can listen whenever you need to confirm names, numbers or other important details. Automatic transcriptions may occasionally contain errors depending on audio quality, background noise and the caller’s pronunciation.
Create your own professional greeting
You can personalise the caller experience by:
- Writing a greeting and generating professional speech
- Uploading your own recorded greeting
- Previewing your greeting before saving it
- Restoring the standard SecondRing greeting
- Using a different greeting for each telephone number
- Selecting how long calls ring before voicemail answers
Everything can be managed from your secure SecondRing account.
Voicemail with SecondRing is ideal for:
- Capturing enquiries when you are unavailable
- Receiving out-of-hours messages
- Giving callers confidence that they have reached the right business
- Reading urgent messages without playing the recording
- Keeping the original audio for accurate follow-up
- Managing separate greetings for different business numbers
With SecondRing, voicemail, voicemail-to-email and automatic transcription are included at no additional cost. Combined with your local SecondRing telephone number, these features help your business sound professional, capture more opportunities and stay responsive wherever you are.